I have been affiliated with (used) TechOne for 18 years at multiple locations. They have always provided first-class service. I appreciate their competitive pricing and quality repairs. Looking forward to another 21 years!!
Response times are very prompt. Equipment failure is a major issue in a small lab and Dustin understands our need for a quick response. We've had other TechOne employees work with us over the years and the response time has always been great. The work is always done quickly and efficiently. If a problem occurs right after a repair, TechOne will keep the work order open until all repairs are complete and we are completely satisfied. Management works with us as well as the technicians.
Nate does great work and I feel like I am always informed if a part needs to be ordered, when it should arrive and the completion of the repair.
Tech One has been a tremendous asset to our Pathology department. There has never been a time where they were unable to answer our questions or complete repair tasks for our instruments. Nate has been a great technician for us. His work speaks for itself. He is very knowledgeable and an overall professional at what he does.
Tech One is the greatest!!! We are never disappointed with the responsiveness, service and quality we receive from this company.
Tech One can fix anything. I have known of Matt Mincer and worked with his staff over the last 20 years in this field. I cannot say enough about their dependability and service.
Best service ever of any company that I've dealt with in 42 years in Histology.
Tech One has excellent service; they are usually here within 24 hours. The staff is pleasant and friendly and make the frustration of downed equipment easier to deal with. The pricing for contracts is very reasonable.
Tech One is a great service Company that has never failed our lab. We can always count on them to keep our equipment strong!
Each and every interaction with TechOne has been outstanding! Their quick response to any and all issues as well as their thorough diagnosis and repair makes them stand out above other vendors!
Our lab has been using Tech One for 8+ years for PMs and repairs. Techs have always been attentive and helpful, and have gone above and beyond to maintain and repair our older model equipment. We are pleased with the service that they provide.