Matt Mincer – a technician himself with extensive experience with histology equipment and their manufacturers – founded Tech One when he saw an opportunity to serve lab customers directly and personally.
In 1997, he and his first employee made all the service calls themselves – often putting 60,000 miles a year on each of their cars. As the company grew, Matt hired and trained more technicians – extending the company’s reach throughout the Eastern U.S. and into the Midwest. Currently serving 25 states, Tech One is now looking to expand its territory further across the country and its services into a wider variety of labs.
OUR TEAM MEMBERS
Think of us as dedicated members of your team – problem-solvers with firsthand knowledge of your equipment and your business. On call, day in and day out, year in and year out.
Founder / President
I’m one of those people who can fix anything. I especially love working on old stuff – things you can really “get your hands into.” If something is broken, I can’t help myself. I feel compelled to repair it. I’m pretty sure this is how I accidentally built my collections of guitars and vintage audio equipment.
National Service Manager
A customer should only need to call us once when there is a problem. I work to ensure that the right tech gets on site as quickly as possible and that the customer doesn’t have to stress about the repair. Every day is a new challenge and a new test – I want to make sure our customers feel we are passing with flying colors.
While I don’t fix anything, I keep this operation running smoothly. Clients and techs are our lifeblood. If there’s an question or issue, I likely have an answer or can find a solution pretty quickly.