COMPANY UPDATE

Tech One Biomedical joins forces with Avantik

By coming together, we can strengthen our service reach and provide A Higher Standard of Service to our valued customers.
View Press Release

“Today marks a new era for Avantik. We have joined forces with two leading regional providers who share our deep commitment to our customers and the patients they serve. Together, we elevate our service to a new level…” – Mark Zacur, CEO

Click Here to learn more about Avantik.

WHEN IT DOESN'T WORK, WE DO

Since 1997, Tech One Biomedical, LLC has been servicing a huge range of equipment for the leading histopathology laboratories and manufacturers across the country.

Think of us as dedicated members of your team – problem-solvers with firsthand knowledge of your equipment and your business. On call, day in and day out, year in and year out. We’ll be there, bringing our focus on precision and quality, cost-effectiveness, productivity, timeliness and reliability. Join our longtime customers knowing that your lab is in expert hands.

Read about Matt Mincer sharing his path to creating Tech One, fixing vintage audio equipment and more is this Owner’s Mag profile.

Tech One Biomedical’s CEO Matt Mincer was interviewed for the popular NHS HistoTalks Podcast Series. Take a listen!

Matt Mincer interviewed by Rachel Muenz @ Lab Manager: Keeping Your Lab Equipment Running Smoothly Amid COVID-19

OUR DIFFERENTIATORS

Our broad expertise and responsive services give labs a reliable partner they can turn to in an emergency.

lab equipment repair

TIME IN INDUSTRY

Since 1997, Tech One Biomedical has been servicing the leading histopathology laboratories and manufacturers across the country.

histology lab equipment repair

QUALITY & SPEED OF SERVICE

We understand the importance of your lab’s work and the urgent need for speed in an emergency. Sometimes we can even troubleshoot and fix a minor problem right over the phone.

histology lab equipment and manufacturers, models we fix

RANGE OF MACHINES SERVICED

Unlike manufacturers’ service departments, our technicians have years of factory training and lab equipment repair experience on a broad variety of equipment – through several generations of models.

OUR APPROACH

Count on Tech One to quickly and professionally fix your equipment and keep your lab running smoothly.

We typically work with lab managers and histology techs, becoming an extension of their lab’s team and resources.

We ensure our customers’ labs experience minimal disruption and run smoothly via proactive maintenance and super-responsive repair visits.

Our field service techs each cover a 300-mile radius, often able to be at a customer within hours following a call for service. We cover most of the United States east of the Rockies.

We will do whatever it takes to keep your lab equipment working its best!

Request Service

TESTIMONIALS

I am extremely satisfied with Tech One. Their response, knowledge and friendly demeanor make them a pleasure to rely upon and work with. They have the contract on almost all our equipment and their reliability gives me great peace of mind.

Amby Faulk Lake Norman Regional Medical Center, North Carolina

Dustin is great to work with always does his best to get things fixed.

Carrie Via Wythe County Community Hospital, Virginia

Tech One has been repairing our equipment and performing our yearly scheduled maintenance for several years now. We are very satisfied with the service and knowledge of our Tech One techs. We feel safe, confident and know our equipment is in good hands with them. Thank you, Matt and Latesha!

Candy Beck State of Alabama Veterinary Diagnostic Laboratory

Tech One has been servicing the histology instruments in my core facility for over 10 years. I highly recommend this company.

Customer in Illinois

Tech One is a wonderful company to work with. They consistently provide outstanding service and are present and engaged in the industry. Everyone I have dealt with is pleasant, helpful and know exactly what they are doing.

Tracy Walling Carolinas College of Health Sciences/Atrium Health, North Carolina

George has always been quick to reply and see to our needs whenever possible. He is friendly, courteous and on time.

Cynthia C. Bell UNC Healthcare, North Carolina

Tech One is a great company to work with. The techs are honest, dependable and knowledgeable. They are my first call when equipment isn't running like it should.

Cindy Zimmerman Wake Forest Institute for Regenerative Medicine, North Carolina

Tech One Biomedical is the most efficient laboratory servicing company we have had the opportunity of using.

Bonnie Moore Washington Health Systems, Washington, PA

We have always been very satisfied with the service Tech One provides. Eric and Kurt are not only professional, they are respectful, knowledgeable and friendly. We have developed a wonderful working relationship with both of them. They have responded to our needs every time we have needed them. I wish that they were trained on every piece of equipment that we use because I know that they would be taken care of.

Barbara Lee Bulger UPMC Passavant Hospital Pathology Laboratory, Pennsylvania

I have been affiliated with (used) TechOne for 18 years at multiple locations. They have always provided first-class service. I appreciate their competitive pricing and quality repairs. Looking forward to another 21 years!!

Customer from North Carolina

Response times are very prompt. Equipment failure is a major issue in a small lab and Dustin understands our need for a quick response. We've had other TechOne employees work with us over the years and the response time has always been great. The work is always done quickly and efficiently. If a problem occurs right after a repair, TechOne will keep the work order open until all repairs are complete and we are completely satisfied. Management works with us as well as the technicians.

Customer from Virginia

Nate does great work and I feel like I am always informed if a part needs to be ordered, when it should arrive and the completion of the repair.

Customer from North Carolina

Tech One has been a tremendous asset to our Pathology department. There has never been a time where they were unable to answer our questions or complete repair tasks for our instruments. Nate has been a great technician for us. His work speaks for itself. He is very knowledgeable and an overall professional at what he does.

Customer from North Carolina

Tech One is the greatest!!! We are never disappointed with the responsiveness, service and quality we receive from this company.

Customer from North Carolina

Tech One can fix anything. I have known of Matt Mincer and worked with his staff over the last 20 years in this field. I cannot say enough about their dependability and service.

Customer from Illinois

Best service ever of any company that I've dealt with in 42 years in Histology.

Customer from Pennsylvania

Tech One has excellent service; they are usually here within 24 hours. The staff is pleasant and friendly and make the frustration of downed equipment easier to deal with. The pricing for contracts is very reasonable.

Customer from North Carolina

Tech One is a great service Company that has never failed our lab. We can always count on them to keep our equipment strong!

Customer from Illinois

Each and every interaction with TechOne has been outstanding! Their quick response to any and all issues as well as their thorough diagnosis and repair makes them stand out above other vendors!

Customer from Virginia

Our lab has been using Tech One for 8+ years for PMs and repairs. Techs have always been attentive and helpful, and have gone above and beyond to maintain and repair our older model equipment. We are pleased with the service that they provide.

Customer from North Carolina

USEFUL RESOURCES

Watch Matt’s Academy-Award-worthy performances as he educates you about everything from anti-roll plates to how to fix a Leica cryostat error.

View all Videos
Back To Top