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Matt Mincer – a technician himself with extensive experience with histology equipment and their manufacturers – founded Tech One when he saw an opportunity to serve lab customers directly and personally.

In 1997, he and his first employee made all the service calls themselves – often putting 60,000 miles a year on each of their cars. As the company grew, Matt hired and trained more technicians – extending the company’s reach throughout the Eastern U.S. and into the Midwest. Currently serving 25 states, Tech One is now looking to expand its territory further across the country and its services into a wider variety of labs.

OUR TEAM MEMBERS
Think of us as dedicated members of your team – problem-solvers with firsthand knowledge of your equipment and your business. On call, day in and day out, year in and year out.

LEADERSHIP

Matt Mincer
Founder / President

I’m one of those people who can fix anything. I especially love working on old stuff – things you can really “get your hands into.” If something is broken, I can’t help myself. I feel compelled to repair it. I’m pretty sure this is how I accidentally built my collections of guitars and vintage audio equipment.

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Jimmy Dula
Business Development Manager

I’ve been with Tech One for so long that my customers are now, well, my friends. We became friends who became parents and then became grandparents, together. We really know each other, and I really know their labs.

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Jim Kovach
National Service Manager

A customer should only need to call us once when there is a problem. I work to ensure that the right tech gets on site as quickly as possible and that the customer doesn’t have to stress about the repair. Every day is a new challenge and a new test – I want to make sure our customers feel we are passing with flying colors.

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OFFICE & SERVICE

Jeanine Pedersen
Business Manager

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Linda Petrucci
Service Coordinator – East

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Annette Oishi
Service Coordinator – Midwest

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TECHNICIANS

Eric Burris
Service Tech

Servicing: North Carolina, South Carolina, Eastern Tennessee, Southern Virginia, Southern West Virginia

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Nate DaSilva
Senior Service Tech

Servicing: Florida and Southern Georgia

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Eddie Hall
Service Tech

Servicing: New Jersey, Eastern New York, NYC, Northern Maryland, Northern Virginia, Western Connecticut

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Luke Houser
Senior Service Tech

Servicing: Iowa, Nebraska, Kansas, Missouri, South Dakota, Minnesota

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Dustin Hutchison
Senior Service Tech

Servicing: North Carolina, South Carolina, Eastern Tennessee, Southern Virginia, Southern West Virginia

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Keith Jenkins
Service Tech

Servicing: Chicago, Northern Illinois, Northern Indiana, Southern Wisconsin

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Gary Klepitsch
Service Tech

Servicing: Chicago, Northern Illinois, Northern Indiana, Southern Wisconsin

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Matt Lanford
Service Tech

Servicing: Georgia, Alabama, Eastern Mississippi, Eastern Tennessee, Northern Florida

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Leonard Palmer
Service Tech

Servicing: Michigan, Indiana, Ohio, Illinois

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George Pardner
Service Tech

Servicing: North Carolina, South Carolina, Eastern Tennessee, Southern Virginia, Southern West Virginia

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Barry Petrone
Service Tech

Servicing: New York City, Eastern Pennsylvania, New Jersey, New York, Northern Maryland, Northern Virginia, Western Connecticut

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Kurt Schreiber
Senior Service Tech

Servicing: Pittsburgh, Western Pennsylvania, Northern West Virginia, Western New York, Eastern Ohio

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Eric Smith
Senior Service Tech

Servicing: Pittsburgh, Western Pennsylvania, Northern West Virginia, Western New York, Eastern Ohio

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Fred Williams
Service Tech

Servicing: Chicago, Northern Illinois, Northern Indiana, Southern Wisconsin

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Kevin Wolter
Senior Service Tech

Servicing: Chicago, Northern Illinois, Northern Indiana, Southern Wisconsin

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